Terms of service
Legal Disclaimer
Our website, www.soleamie.com, uses cookies to improve your browsing experience and to personalize the content and advertisements we show you. By using our website, you agree to the use of cookies in accordance with this policy. If you do not agree to the use of cookies, you should set your browser settings accordingly or not use our website. You can delete and block cookies using the settings in your browser, but please note that this may affect the functionality of our website.
Please note that all data collected on our website will not be resold or shared with third parties. We respect your privacy and take protecting it seriously. Any information collected through our website will only be used for the purpose of improving your experience on our website and providing you with relevant information about our products.
The information on the Site is not intended to diagnose, treat, cure or prevent any condition or disease. The information on the Site is provided for educational purposes only. You should not rely on this information as a substitute for, nor does it replace, professional medical advice, diagnosis, or treatment. If you have any concerns or questions about your health, please consult with a physician or other health-care professional.
Shipping Policy
At Sole Amié Inc., we are committed to providing our customers with the best shopping experience possible. That's why we offer free shipping on all orders over $20. There are no hidden fees or charges, and shipping is free when you spend $20 or more
We use a variety of shipping methods to ensure that your order arrives as quickly and efficiently as possible. We take pride in the quality of our products and we carefully package each order to ensure it arrives in perfect condition.
If you have any questions or concerns about your order, please don't hesitate to contact us. Our customer service team is here to help, and we will do everything we can to ensure that you are completely satisfied with your purchase from Sole Amié.
Orders will be processed within 1-2 business days of receipt and shipped via standard shipping.
Delivery times may vary based on shipping location, but orders are typically delivered within 3-5 business days.
Return Policy
At Sole Amié, our commitment to customer satisfaction is paramount. We understand that sometimes, a product may not meet your expectations, and we want to ensure a fair return process. However, due to the nature of certain products, our return policy varies as follows:
For Over-the-Counter (OTC) Drug Products:
- Specific Product: Lidocain Spray - Due to health and safety regulations, we are unable to accept returns or exchanges of our Lidocain spray as it is classified as an over-the-counter drug. This policy is in place to ensure the integrity and safety of our products.
Defective Products:
- 100% Satisfaction Guarantee - While we cannot accept returns for our Lidocaine spray, we stand by the quality of our products. If you receive a defective product, please contact our customer service team immediately. We will happily provide a replacement or a full refund for any defective items, in line with our commitment to your satisfaction.
Disclaimer
"Sole Amié" products are not intended to diagnose, treat, cure or prevent any disease or medical condition. The information provided on our website and through our products is for informational purposes only and should not be used as a substitute for professional medical advice, diagnosis or treatment. By using our website and purchasing our products, you agree to the terms and conditions outlined in this shipping and return policy. This policy is subject to change at any time without notice.Trademarks and Copyright
The trademarks, logos, and service marks (collectively the "Trademarks") displayed on the Site are registered and unregistered Trademarks of Sole Amié and/or its affiliates. Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of Sole Amié or such third party that may own the Trademarks displayed on the Site. Your use of the Trademarks displayed on the Site, or any other content on the Site, except as provided in these Terms of Service, is strictly prohibited.
Sole Amié also claims rights in certain other proprietary marks, trade names, and logos that may appear on the Site. The use of any of our trademarks, trade names, or logos without our express written consent is strictly prohibited.
The website is operated by Sole Amie Inc. All content included on the website, such as text, graphics, logos, images, and software, is the property of Sole Amie Inc. or its content suppliers and protected by United States and international copyright laws.
Limited License
Sole Amié grants you a limited, revocable, and non-exclusive license to access and make personal use of the Site. This license does not include any resale or commercial use of the Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
The Site or any portion of the Site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Sole Amié.
Modification of the Terms of Service
Sole Amié reserves the right to make changes to the Site, policies, and the Terms of Service at any time. Your continued use of the Site following the posting of changes to the Terms of Service will mean you accept those changes.
By accessing or using our website, you agree to be bound by the terms and conditions